BevB

As you are aware i have just purchased and downloaded visualiser Photo studio, i am now having trouble opening the programme, when i double click on the desktop shortcut i keep getting a box come up saying "Application failed to initialize properly (OX0000005)" click ok to cancel.
I have tried uninstalling and re-installing, closing laptop down and then rebooting, and the same thing is happening, i have managed to open it twice properly since downloading first time, and when i have tried doing a V4U slideshow it wont build another box comes up.

Sorry, i hope this is a clear enough description, and would be grateful for some help .

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Take only pictures, Leave only footprints, kill only time.
www.bevbarkerphotos.com
www.k9imageworld.com

Darren

This is sadly a Windows error which we have no control over, other than to help you get rid of it. Two things I need to know, are you keeping your system clean from spyware/adware. Do you have software running that is taking up a lot memory, that can prevent Visualizer Photo Studio from storing data in the memory? Also make sure you have the latest video drivers installed for your computer.

Just let us know and we will walk you through it

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Project manager
Visualizer Image Group

"Don't judge yourself on how far you have come,
It's better to get somewhere than nowhere"

BevB

Thanks Darren for quick reply, yes i have good spyware/adware blocker and the only other programme i have had running at the same time is Visualiser Today. As for latest video drivers, do you mean "Quicktime" and similar?

__________________
Take only pictures, Leave only footprints, kill only time.
www.bevbarkerphotos.com
www.k9imageworld.com

Darren

The Microsoft NET Framework could also be the cause of this error, so the link Julie provided should definitely be tried out
The video driver is for your graphic card installed in your computer, typically NVidia.

You can see which video card you have installed by clicking on Start and then right clicking on My Computer and select Properties from the menu. Select the Hardware tab and click on the Device manager button. Click on the plus sign for the Display adapters, and you will see which video card you have installed on your computer.

__________________
Project manager
Visualizer Image Group

"Don't judge yourself on how far you have come,
It's better to get somewhere than nowhere"

BevB

A big Thank you to both of you for your help here, the info i have on my computer for Display adapters is, Intel (R) 82852/82855GM/GME graphics controller. I dont know if this is right? and my computer is ACPI Uniprocessor PC. (or Gateway windows XP celeron laptop) I have downloaded the windows microsoft download ( i hope this is right) im not technically minded at all!!!
Thanks Julie for the contact info, if i do need further help i will surely get in touch, many many thanks.

__________________
Take only pictures, Leave only footprints, kill only time.
www.bevbarkerphotos.com
www.k9imageworld.com

BevB

Thanks again for your help,i have run a check on my computer and all seems clear, and i have downloaded from the link that you attached Julie and today i have only had one occasion where it wouldnt open, so i am sticking with that!!!
Now, i have done my first attempt at a V4U slideshow and now need to know where to go to put it on show here, i found a page where i had to fill a few lines of info in and it then said it would be checked by staff and i would know if its ok in 2/3 days! is this tr right place i should of submitted it to?
Sorry for all the questions lately, cant help being a bit of a technical airhead!!!

__________________
Take only pictures, Leave only footprints, kill only time.
www.bevbarkerphotos.com
www.k9imageworld.com

BevB

Thanks Julie, its always the same when the boot is on the other foot, i always encourage people to ask questions but when its you asking them it does make you feel a little awkward!!
Now all i need to know is where i submit my V4U slideshows! Drrrrr!

__________________
Take only pictures, Leave only footprints, kill only time.
www.bevbarkerphotos.com
www.k9imageworld.com

BevB

Thanks Julie for all your help,but i still think im going to need a very clear step by step (and i mean step by step, you are dealing with a techNO airhead dont forget) "help me please" guide. "oh dear i have soooo much to learn".

Is there a tutorial on this by any chance?

__________________
Take only pictures, Leave only footprints, kill only time.
www.bevbarkerphotos.com
www.k9imageworld.com

BevB

Brilliant i look forward to it!!

__________________
Take only pictures, Leave only footprints, kill only time.
www.bevbarkerphotos.com
www.k9imageworld.com